Infosys BPM unveils AI agents for automated invoice processing

The headquarters of Infosys Ltd. in Bengaluru, India, on Thursday, April 17, 2025.
| Photo Credit:
KAREN DIAS

Infosys BPM, the business process management arm of IT major Infosys, announced the launch of AI agents for invoice processing within its flagship Accounts Payable (AP) platform Infosys Accounts Payable on Cloud.

Powered by Infosys Topaz, the company’s suite of AI-first services, the innovation aims to convert invoice processing from a human-driven, AI-supported model to an autonomous AI-first approach, ensuring greater efficiency and accuracy. It leverages AI agents equipped with advanced decision-making capabilities to handle complex business scenarios.

The Invoice Processing innovation uses Microsoft’s AI stack, combining Azure AI Foundry and other LLMs with custom AI agents.

Agentic AI

“With the introduction of Agentic AI into Infosys Accounts Payable on Cloud solution, we are redefining what is possible in the finance and accounting functional domain. By integrating Infosys Topaz with a purpose-built multi-agent framework, along with Microsoft’s AI stack, we’ve developed a solution that is autonomous by design, responsive to change, and built to evolve. This exemplifies our commitment to pioneering innovation and delivering unparalleled business value to enterprises worldwide.” said Anantha Radhakrishnan, CEO & MD, Infosys BPM.

The solution was developed in collaboration with Americana Restaurants, an out-of-home dining and quick service restaurant operator with more than 2,600 restaurants across the Middle East, North Africa, and Kazakhstan.

The move comes a day after Infosys announced the launch of over 200 enterprise AI agents powered by Infosys Topaz AI offerings and Google Cloud’s Vertex AI Platform. These enterprise AI agents cater to multiple sectors, including healthcare, finance, retail, telecom, manufacturing, and agriculture.

Stephen Boyle, Global Leader, GSIs, ESIs and Advisories, Microsoft, said, “We commend Infosys BPM for launching Microsoft AI agents within its Accounts Payable on Cloud solution, showcasing AI’s ability to streamline complex workflows and enhance critical business operations. This innovation underscores Infosys’s transformative potential and sets the stage for intelligent automation to drive future business success.”

(With Inputs from BL Intern Rohan Das)

Published on May 30, 2025